We prioritize our clients and are committed to providing high-quality research and support services. Our goal is to maintain complete transparency regarding our services, terms, and refund practices.
Nature of Services & Market Risk
Trading and investment in the securities market are subject to market risks. The research reports, recommendations, and calls provided by us do not carry any assurance or guarantee of returns.
Clients acknowledge that any losses incurred based on our research or recommendations are solely their responsibility, and no claims for losses or compensation shall be entertained.
No Guarantee on Calls
We do not offer guarantee on any calls or recommendations. Service outcomes may vary due to market conditions, and dissatisfaction with performance or results does not entitle the client to a full refund.
Cancellation & Refund Policy
Once a subscription is activated and payment is completed, refunds are applicable only on a pro-rata basis for the unused portion of the subscription period.
No refund will be provided for the period of services already availed, regardless of the client’s satisfaction level or trading outcome.
Pro-rata refunds, if applicable, will be calculated after deducting:
Charges for services already availed
Applicable taxes
Administrative and processing fees
All sales are final for the availed service period.
Compliance with SEBI Guidelines
All refund and cancellation requests are handled strictly in accordance with SEBI notifications, circulars, and applicable laws.
As per SEBI regulations, refunds are permitted only for the unused portion of the subscription period.
Client Support & Assistance
If a client is dissatisfied for any unforeseen reason, they are encouraged to contact our support team. We will make every reasonable effort to address concerns and improve satisfaction.
However, this does not alter or override the refund policy, which remains strictly pro-rata.
Important Instructions Before Payment
Before making any payment, clients are strongly advised to:
Review complete information regarding our services and support.
Read and understand our Terms & Conditions, Privacy Policy, and Refund Policy.
Acknowledge that:
There is no return or profit guarantee.
Refunds are strictly pro-rata and subject to SEBI rules.
No refund is possible for services already availed.
Final Declaration
There is no provision for a full refund under any circumstances.
Complaints regarding service quality during the paid period do not qualify for refunds or compensation.
By making a payment, the client confirms that they have read, understood, and agreed to all terms, disclaimers, and policies.
Contact Us
For any queries or support, please contact:
📞 Phone: 8982892301
📧 Email: care@equipulseresearch.com